Customer Support
They can be contacted anytime in several different ways. You can contact their customer services team 24/7/365 via instant live chat, freephone option inside United Kingdom, regular telephone for the rest of the World and e-mail.
They tend to respond very quickly with each section of the site (Sports, Casino or Poker) having separate e-mails and phone for each section of the website. Customer support is available in the following languages: English, German, Greek and Israeli.
Payment options, deposits and withdrawals
Currency options available: UK Pound Sterling (GBP), Euros (EUR), US Dollar (USD), Hong Kong Dollar (HKD), Singapore Dollar (SGD), Japanese Yen (JPY), Swiss Francs (CHF), Korean Won (KRW), Australian Dollar (AUD), Danish Kroner (DKK), Norwegian Krone (NOK), Swedish Kronor (SEK), Romanian New Lei (RON), Taiwanese Dollar (TWD), New Zealand Dollar (NZD), Chinese Renminbi (RMB) and Thai Baht (THB). Once you have created your account, it is not possible to change your account currency so ensure you select the one best suited to you.
You can deposit using following methods: All major credit and debit cards, Diners, Visa Electron, Visa Debit, Laser, Mastercard, Maestro, Delta, Bank Transfer, Skrill (Moneybookers), Neteller, Paypal, Paysafecard, Personal Cheque, Solo, Switch, Ukash, Visa, Western Union. You can find the options available to you from the cashier and under 'Banking Help'. Options will vary depending on your location and your selected currency.
Your can withdraw your winnings using the following methods: Visa Electron, Visa Debit, Maestro, Bank wire, Neteller, PayPal, Skrill (Moneybookers), Solo, Laser. Generally you can withdraw your winnings via the method you deposited. Please note that you will be unable to withdraw funds to Mastercard due to restrictions by your bank, apart from those issued in the United Kingdom. Clients outside from UK depositing by Mastercard, will need to create an additional payment option in order to withdraw their funds (VISA card, bank account and others).
About Visa Credit Cards withdrawals, they are unable to make any Visa Credit Card payments back to cards issued in North or South America, the Caribbean, Australia, New Zealand, Malaysia, Indonesia or Japan. Also they are unable to process any withdrawals made via Visa debit to residents of Australia. If you are requesting more than $5,000 USD or currency equivalent, your transaction may be split in to several transactions.
The maximum online payout is £100,000 per customer per day, and they use secure server technology and industry standard encryption to ensure that the financial transactions are as secure as possible. The amount ofwithdrawal time it takes to receive a withdrawal depends on the method you have used. Credit/Debit cards: 3-6 working days, BACS: 3 working days, Telegraphic Transfer: 3-5 working days, E-Wallets: 1-2 working days (Moneybookers, Neteller, PayPal, etc).
Odds quality, In-play, mobile betting
You can place bets with them on the internet at www.betvictor.com, recently changed from www.victorchandler.com. Also, they do have shops in United Kingdom and they support mobile betting. They offer five odds formats, usual Decimal (European style), Fraction (UK style) and American (US style), but also Indo and Chinese styles. The minimum stake per single bet is £1 (or currency equivalent) and for multiple bets the minimum unit stake is £0.05.
For a reliable bookmaker offering consistently good fixed odds plus reasonable Asian handicap odds across all major games, they are well worth including in the group of bookmakers you use to profit from your betting. They operate with a very low profit margin on soccer, around 3%, which is above average from the industry standards, so that means you will find great odds on football betting, sometimes very near to Pinnacle Sports odds.
Their live betting console is very close to Bet365 in-play console, a really great, fast and easy to use interface. You get green or red indicator icons to see where odds are falling down or where they are rising, also there is a very useful list of the upcoming fixtures available for live betting.
The mobile betting application is just fantastic and is available on iPhone AppStore, iPod touch, iPad, iPad Mini, all Android mobile and tablets, Blackberry, Playbook and other devices of Nokia and Sony Ericcson. Bet on all of your favorite sports and events anywhere, anytime. You can enjoy all the features of the website including live betting on thousands of events.
General view about their Sportsbook
Grand and reputable bookie with long history of providing services in a best possible way. Fast withdrawal time, same day payouts with up to the minute for e-wallets, competitive odds, quick and easy account verification system (simply enter your passport or driver's licence number when requested) is what makes this bookmakers one of the better ones in recent years.
They deal with all BetVictor bonus offers very easily, and after checking them to write this BetVictor review, we realised that they are paying them straight away, as soon as the bet is settled without having to mess about chasing it up. Sort of a bookmaker for everyone with as little as 0.05£ minimum stake for combos, but also with maximum winnings set to 500.000£ per day (currency equivalent in both cases).
Their odds are one of the best on the market with unrealistic small profit margin that is only 3.1% for Football, 5.3% for Tennis and Ice Hockey, up to 6.8% for Basketball matches.
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